General Terms And Conditions

Last update date 05/09/2024

Article 1 - Subject

These conditions govern sales by the Company FRAYSSINES Simon EI SOKLOUD domiciled at 10 Imp. Albert Boisseau 79100 Thouars, France.

Article 2 - Prices

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
If you order from a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of the Company. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the relevant authorities and bodies in your country. We advise you to check these aspects with your local authorities. All orders, whatever their origin, are payable in euros.
The Company reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in force at the time the order is validated and subject to availability.
The products remain the property of the Company. Products remain the property of the Company until full payment has been received.
Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.

Article 3 - Orders

You can place an order:
On the Internet: www.sokloud.com
Contractual information is presented in French and will be confirmed at the latest when your order is validated.
The Company reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of any difficulty concerning the order received.

Article 4 - Validation of your order

Any order appearing on the https://www.sokloud.com website implies acceptance of these General Terms and Conditions. Any order confirmation implies your full and complete acceptance of these General Terms and Conditions of Sale, without exception or reservation.
All the data supplied and the recorded confirmation will be considered as proof of the transaction. You declare that you are fully aware of them.
Confirmation of the order will constitute signature and acceptance of the transactions carried out.
A summary of your order information will be sent to you at the end of your order.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the price indicated.
Payment for your purchases is made by bank card using the following secure systems: Revolut or PayPal.
The card or PayPal account will not be debited until the products ordered have been confirmed as available. In the event of split availability, only the products made available are debited.

Article 6 - Withdrawal

In accordance with the provisions of article L.121-21 of the French Consumer Code, you have a 14-day withdrawal period from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay any penalty.
In the event of exercising the right of withdrawal, the Company will proceed to reimburse the sums paid, within 14 days of notification of your request and via the same means of payment used at the time of ordering.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to:
The supply of services that have been fully performed before the end of the withdrawal period and where performance has begun with the consumer's express prior agreement and express waiver of their right of withdrawal.
The supply of goods or services for which the consumer has given their express prior agreement and express waiver of their right of withdrawal. The supply of goods or services the price of which depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period.






The supply of goods made in accordance with the consumer's wishes. The supply of goods made to the consumer's specifications or clearly personalised
. The supply of goods that are likely to deteriorate or expire rapidly
. The supply of goods which, after delivery and by their nature, are indissociably mixed with other items.
The supply of alcoholic beverages, the quality of which is such that they cannot be returned.
The supply of alcoholic beverages, the quality of which is such that they cannot be returned. The supply of alcoholic beverages the delivery of which is deferred for more than thirty days and the value of which agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader.
The supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery
. The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications.
Transactions entered into during a contract for the supply of a newspaper, periodical or magazine. Transactions concluded at a public auction.
The supply of digital content not supplied on a tangible medium, the performance of which has begun after express prior agreement by the consumer and express waiver of his right of withdrawal.

Article 7- Availability

Our products are offered as long as they are visible on the www.sokloud.com website and within the limit of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
If a product is unavailable after you have placed your order, we will inform you by e-mail. Your order will be automatically cancelled and no bank debit will be made.
Furthermore, the www.sokloud.com website is not intended to sell its products in large quantities. Consequently the Company reserves the right to refuse multiple orders for identical items.

Article 8- Liability

The products offered comply with current French legislation. The Company may not be held liable in the event of non-compliance with the legislation of the country where the product is made available. It is your responsibility to check with the local authorities regarding the possibility of importing or using the products or services that you are considering ordering.
The Company cannot be held responsible for any failure to comply with the legislation of the country where the product is made available. Finally, the Company cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

Article 9 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.

Article 10 - Intellectual property

All elements of the www.sokloud.com site are and remain the exclusive intellectual property of the Company. No one is authorised to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, any elements of the site, whether software, visual or audio. Any simple link or hypertext link is strictly prohibited without the express written consent of the Company.

Article 11 - Personal data

The Company reserves the right to collect nominative information and personal data about you. This is necessary to manage your order, as well as to improve the services and information we send you.
It may also be transmitted to companies that contribute to this relationship, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of 6 January 1978, you have the right to access, rectify and object to nominative information and personal data concerning you, directly on the website.

Article 12 - Archiving Evidence

The Company will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the French Civil Code.
The Company's computerised records will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

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